When Should I call a Moving Company?
Although you will not know specifically which van you will receive on moving day till about a week before you move, the earlier you call Christos & Christos Moving, the better off you will be. The general rule of thumb is to give us from four to six weeks’ notice before your scheduled moving date which will enable us ample time to prepare and give more opportunity to schedule your move at the best possible time.
We strive to do our best to accommodate your specified moving dates and will most likely be able to fulfill your moving needs on the requested date. We do request you give us possible alternative dates in case we are not able to provide you with our standard services on your desired date. You will be properly notified in advance of your moving date and also informed of the estimated date of arrival of your goods.
If you are in demand of specific pickup and delivery dates that are a result of real estate closing, lease expiration or other factors, an extra-cost service which enables us to provide you with a more definitive and rigid moving schedule may be provided. In order to explore your delivery requirements and pickup options, one should call Christos & Christos Moving and Storage, and we will be able to guide and advise you on which options will work best for your moving needs.
When is the Best Time to Move?
The general rule of thumb with most in the moving industry, is it’s usually smart to avoid the summer, the end of the month, and end-of-year holidays. These times are when demand for moving services are usually the highest, making scheduling more difficult.
Although these are not the most recommended times to move, Christos & Christos Moving and Storage believes that you should move when you want to move. Some factors to contemplate when making the decision to move include:
If your move can potentially be scheduled at a time when our services are in less demand, we will be able to better accommodate your every need and schedule.
How Long Does it Take to Move?
Certain circumstances, such as the time of year, weather conditions, size of your shipment, time needed to load and unload, and where your shipment is traveling can all determine the amount of time your move will take.
In some instances a household will not fill an entire van and the same truck will be used to move multiple households. Each household’s items will be carefully separated from the others.
Pickup and delivery dates are carefully scheduled based upon the origins and destinations of individual shipments on the van, as well as shipment weight.
Is a Moving Company “Licensed”?
Local in state moving companies must be licensed by the Florida Department of Agriculture in order to be a certified moving company. Christos & Christos Moving is certified and licensed by the Florida Department of Agriculture, making us a trustworthy and legal moving company.
You are entitled to call the Florida Department of Agriculture or go online to check and see if a moving company is registered and legal.
Do I need an Estimate?
At Christos and Christos Moving we will conduct a pre-move survey of your household items that you will want to be transported.
In order to determine the costs your move will entail and the amount of van space necessary for your move, we will carry out a pre-move survey. We will provide you with an approximate cost and a written estimate of your potential move. Without a visual survey of the goods that you would like moved, we will not be able to provide you with an accurate estimate. Although this may seem as an inconvenience we will conduct a pre-move survey at no cost to you.
It is important to note, the estimates we provide you with are only guidelines. When shipping long distances, based upon the actual weight of the moving shipment, the distance it takes and which services that you choose or become needed, a definitive total charge will be determined on these factors.
When shipping locally a charge will most likely be determined on an hourly basis. A minimum number of hours may be necessary, but all details will be discussed with you prior to moving day.
What is a Binding Estimate?
A binding estimate or binding cost of service shows the customer in advance the precise cost of the move based upon services that one requests or determines to be necessary at the time of the estimate. When additional services are requested or required at the current residence or future residence, the total cost will increase. Binding estimates are valid for the time period specified, up to 30 days.
If additional items are to be moved or you decide you will need additional services, such as packing, between the time of the estimate and the time of your move, additional charges will be added. An addendum listing these charges will be prepared for you to sign.
If a binding estimate is of interest to you, please call us to discuss your possibilities.
How do you determine the Cost of a Move?
Without a binding agreement your exact moving charges will not be calculated until your shipment has been loaded and the van has been weighed. Additional charges may be added if extra services become necessary or are requested, after your load has been loaded and weighed. The actual weight of your goods and the distance your items travel will determine the basic transportation costs. The total cost will include transportation costs, any charges for Full-Value Coverage or Depreciated Coverage (see “Am I Protected Against Loss Or Damage While My Goods Are In Transit?”), in addition to any charges for any “accessorial” services (such as packing and unpacking) performed by Christos & Christos Moving at your request.
How and When Should I Pay?
Christos & Christos Moving and Storage requires that all charges be paid before your shipment has been unloaded at your new residence (unless special circumstances of billing have been discussed).
Payment for your shipment can be carried out by any of the following methods: cash, traveler’s check, money order or cashier’s check. In addition, we accept the American Express® Card, DiscoverSM Card, Visa® or MasterCard®, with advance approval required prior to loading (unless special circumstances of billing have been discussed)
All payment forms apply to both binding and non-binding estimates.
If you were approved a non-binding estimate and your actual moving costs exceed the estimate, you will be required to pay no more than 110% of the estimated delivery cost. If your actual costs exceed the estimate by more than 10%, you will be given 30 days after delivery to pay the amount over 110%.
If goods are delivered into storage, payment of estimated charges plus 10% will not apply. If storage at destination (storage-in-transit) is needed, all transportation charges must be paid when shipment is delivered to the warehouse. You will then be assessed storage charges based on the applicable rates set forth by our company.
Can I Move My House Plants?
Christos & Christos Moving will not take responsibility for moving your plants, because they may suffer from a lack of water and light as well as temperature changes while in the van. You will most likely be better off taking your plants in your family car to keep your plants vibrant and healthy
Can I Move My Pet?
Pets will not be carried on the moving van. Dogs, cats, and other pets can most likely be transported in the family car. If these options are not convenient to your family, we will be happy to suggest alternative methods to move your pets safely.
Can I Pack my China, Glass and Crystal?
Many people like to have their possessions of large value to be professionally packed. If you would like to pack these items yourself, remember to wrap items individually, provide plenty of cushioning and make sure items are packed firmly, which are all smart strategies to consider when packing.
Make sure to use a sturdy container with a lid. Place a two- or three-inch layer of soft material on the bottom of the carton as a cushion. Wrap each item separately with a soft material to provide a safe, protective, “padded area.” Put the heaviest items on the bottom and the lighter ones next, filling in empty spaces with soft material. Put plates on edge and glassware on the rims to make breakage, a lesser possibility. Mark the carton “Fragile,” and list the contents on the outside. Make sure to seal the carton with tape. Cartons, paper and tape can be bought from Christos Moving for a small fee.