If you are moving your business or your home from one side of the country to the other, down the street, or just across state lines, you need a great moving company. The temptation is there to basically just hire a van and couple of random friends and move your own stuff. If you take things into your own hands, you are basically rolling the dice. You’re basically taking a gamble with your property and you might not like the end result.
There is a reason why moving companies exist. For people who are looking for a minimum level of quality and assurance, it is always a good idea to go with a moving company. With that said, there are many service providers out there that can help you move from point A to point B and it’s a good idea to pick the very best. If you can’t pick the very best, at least, go with a great service provider.
This begs the question: “how do you determine whether a company knows what it’s doing and can deliver a minimum level of quality?” At the very least, how can you be assured that the company that you’re dealing with will at least meet your expectations?
Keep your eyes on the following factors. Here are the five signs of a great moving company:
They stand by their work
The most common difference between great companies and not so great companies is the confidence that they have in their own work. This is usually expressed in the form of a guarantee. While American consumer law provides certain basic threshold guarantees like warranty for a particular purpose and implied warranties. You need to ask for specific guarantees. If they refuse, that’s a big red flag and you should definitely shy away from doing business with that particular moving company.
They have the right equipment
Even if the company gives you all the guarantees in the world, but if they don’t have what it takes to get the job done right, you should start being suspicious. You should ask yourself: “how can this company stand by their work when they don’t have what it takes to get the job done?” Ask around regarding what kind of equipment or infrastructure they have.
At the very least, they should have high quality trucks that can help you move. At best, they should have hydraulic systems that can safely transport really sensitive property.
They continuously train their staff
A truly professional company is not content to just hire random people, tell them what to do and collect your money. That’s not a recipe for success. What truly differentiates professional companies that go the extra mile is their implementation of a continuous training system.
If you want the best service, you can rest assured that it’s a product of continuous training. Just as the best lawyers, always go through continuous legal education and the best doctors are always going through continuous medical seminars. Great service providers always focus on gaining new information so that they can keep stepping up the level of quality they provide the general public.
They do things on purpose
Stay away from companies that basically just roll the dice with your stuff. If you wanted that kind of service, you can do it on your own. In fact, you can just buy a case of beer, tell your friends and family members to show up and you’ll have a moving party. Unfortunately, the results of such moving strategy are not up to par most of the time.
If you want to truly identify a great moving company, look for service manuals. Look for standard operations manuals or any documentation that proves that they have a system behind their operations.
They listen to customer feedback
Another great sign of a truly professional company is that they’re constantly listening to customers. They know that they are only as good as their most recent happy customer. They’re always hungry to step up their game. They are always eager to keep learning more so that they can take their company to a higher and higher level. That’s when you know that you are dealing with a star company instead of just some random fly-by-night operation.
