How do you know the signs of a bad company so you can avoid a potentially disastrous move in the future? A good move is based on a lot of elements working together: teamwork, preparation, communication, and a good attitude. However, it can be hard to sift through all the info, in order to pinpoint these elements in the companies that are vying for your business.
Here are some tips for choosing the best moving company.
- Did the sales associate get to your appointment on time, or did you get an excuse when they showed up late? Did they have a good attitude? What about a professional appearance? Were they focused on the job?
- Did you get all of your questions answered promptly, respectfully, and adequately? At the end of the appointment, did you feel that you really understood everything?
- Call customer service after the appointment is over and see what kind of response you get? Try to gauge how the customer service agent treats you after they have already secured your initial appointment. You want to ensure that you get great customer service throughout the whole moving process, and not just when a sales representative is trying to capture your business in person.
- Don’t pay attention to any company that is not serious about looking at an itemized inventory list. Any moving company should want to know the scope of the project before they take it on. A moving company that does not have an interest in the scope of the project won’t be able to give you an accurate estimate or price quote.
- Visit the office of the moving company yourself to see what it is like there. You can tell a lot by the interior of the office and how the business is run.
